Upwardly Global Case Study

Website development
Frontend and backend developers, UX/UI designers, QA engineers and project manager
4 months
- Improved form completion rates
- Seamless Salesforce integration
- Enhanced accessibility and user experience

upwardly global
A nonprofit organization, Upwardly Global needed a reliable and scalable website to support job seekers and partners through complex application flows. Ginger IT handled the full development, building a robust platform with advanced form logic and integrations.


3 Key Results We Achieved
Higher form completion
Multi-step and custom-built forms simplified complex user journeys, reducing friction and increasing completion rates.
Integrated workflows
Salesforce integration enables automatic data flow, reducing manual work and ensuring accurate tracking of users and applications.
Accessible experience
An accessibility menu and improved frontend implementation ensure the platform is usable for a wider range of users, aligned with accessibility standards.
upwardly global × Ginger
With a strong technical foundation, Upwardly Global now delivers a smooth and structured user journey, while supporting internal processes through automation.



Challenge
User journeys relied on complex forms that were difficult to complete, leading to drop-offs and inconsistent data collection. Manual data handling further slowed down processes and increased the risk of errors, while the platform lacked proper accessibility for users with different abilities.

Solution
We developed multi-step and fully custom forms, including a quiz-based flow that guides users step by step and improves data quality. A Salesforce integration was implemented to automate data synchronization, while an accessibility menu and improved frontend standards ensured a more inclusive and accessible user experience.

Increased form completion rates

Reduced manual data processing

Improved accessibility compliance

Contact Us
Our approach is built on strategic partnership, so you can be confident that everything we do is aligned with your business goals. Send us a short message, and the Ginger IT team will get back to you as soon as possible.
